Which common skills and requirements you need to have to be an online community manager. An online community manager is initially a web-master who is able to manage small to big-sized online communities, to troubleshoot the issues and to provide the content for them.
Here is a common list of technical requirements for being an online community manager:
Technical Skills
- HTML development – Basic to advance knowledge
- Programming and scripting (PHP, ASP, JavaScript etc) – Basic to advance knowledge
- Graphic design (Photoshop, Illustration etc) – Basic to advance knowledge
- Networking, database management and troubleshooting – Pro basic to advance
- Ability to work with Content Management Systems – Advance knowledge
Writing Skills
- Fluent in the targeted language – Advance
- Ability to write content – Advance
- Being creative on writing subjects
Marketing Skills
- Online marketing skills (Working with social media and channels) – Advance
- Offline marketing knowledge – Basic to advance
Availability
- Being available to monitor and moderate the content
- Being available to manage the community in peak hours
- Being available for troubleshooting / finding solution to resolve issues
Leadership
- Ability to take the leadership and to make decisions
- Ability to assign tasks to others
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