Skills You Need to Have to Become an Online Community Manager

Online Community Manager

Which common skills and requirements you need to have to be an online community manager. An online community manager is initially a web-master who is able to manage small to big-sized online communities, to troubleshoot the issues and to provide the content for them.

Here is a common list of technical requirements for being an online community manager:

Technical Skills

  • HTML development – Basic to advance knowledge
  • Programming and scripting (PHP, ASP, JavaScript etc) – Basic to advance knowledge
  • Graphic design (Photoshop, Illustration etc) – Basic to advance knowledge
  • Networking, database management and troubleshooting – Pro basic to advance
  • Ability to work with Content Management Systems – Advance knowledge

Writing Skills

  • Fluent in the targeted language – Advance
  • Ability to write content – Advance
  • Being creative on writing subjects

Marketing Skills

  • Online marketing skills (Working with social media and channels) – Advance
  • Offline marketing knowledge – Basic to advance


  • Being available to monitor and moderate the content
  • Being available to manage the community in peak hours
  • Being available for troubleshooting / finding solution to resolve issues


  • Ability to take the leadership and to make decisions
  • Ability to assign tasks to others


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